Privacy and Cookie Policy

Karen Brunning MA, BSc (hons)

Counselling, Psychotherapy, Ecotherapy

I take your privacy seriously.  In accordance with the General Data Protection Act (GDPR) I need to tell you what information I am collecting from you and what I intend to do with it.

What data do I keep and why do I need it?

Name and age – this is basic information that helps me get to know you.

Address, email address, phone number – I use this as a way of contacting you regarding your sessions. Usually, I will use the method you first contacted me on but if I can’t reach you I will try a different method.

Doctors details – If I was worried that you were at risk then I may need to contact your doctor.  We would discuss this in our session and I would notify you that I was going to do this.

Will I share your data and if I do who will I share it with and for what purpose?

I will not sell your data or use it for unethical reasons. I may have to share it if my notes are subpoenaed by court. If you or anyone you tell me about is at harm or risk of harm I may have to pass this information on to your GP or the police.  Please note that I have regular clinical supervision

How will I store your data?

Any hard copies of paperwork is kept in a locked filing cabinet.  Electronic information is stored to my password protected lap top and your phone numbers will be kept in my mobile phone which is code protected.

How long will I store your data for and how will I dispose of it?

Personal information including your phone number and email address with be deleted one month after our work ends.

Any hard copies of documentation will be shredded one month after our work ends.

Your name and brief session notes will be kept for five years which is the time frame my insurance company requests.

Cookies

Like most websites, we use ‘cookies’ to help us improve how we create, and how you use, our site. Cookies mean that a website will remember you and can obtain an overall view of visitor habits and volumes to our website. They can make interacting with a website faster and easier.

Cookies are small text files stored on your computer by websites that you visit. They are used by most websites in order to make them work efficiently, to make controls respond properly and to provide information to owners of web sites, or third parties. The cookies stored by our site cannot be used to identify you personally.

If you want to know how to disable the use of cookies on your device, visit aboutcookies.org. Please note that if you turn off the use of cookies on the website, you are likely to find your browsing experience significantly degraded, and you may not be able to use some of the products or services on our website without cookies.